FAO's
Are your shoes in men's or women's sizes?
Most of our shoes are in US women's size. Please refer to our sizing chart which can be found embedded in the drop-down menu on each shoe’s individual page or contact staff for further assistance.
Are your shoes in US or UK sizes?
Our shoes are advertised in US sizes. Please refer to our sizing chart which can be found embedded in the drop-down menu on each shoe’s individual page or contact staff for further assistance.
What are your hours of operation?
Our customer service representatives are available from Monday through Friday, 8:30AM to 5:00PM AEST. We are closed on holidays.
When do you restock items?
Unfortunately, due to COVID related logistics, we are unable to provide exact restock dates, however you can opt to sign up to our emails to receive notification of restocked items.
or final-sale items.
Store credit is not redeemable for cash.
I have a question. How do I get into contact with Satanis Footwear Staff?
Either click on our 'Contact us' link or send an email to info@satanisfootwear.com and one of our friendly team members will be in touch with you within 48 hours.